|
|
Frequently Asked Questions
IMPORTANT NOTE:
If items are damaged, OR SUSPECTED TO BE DAMAGED, it must be documented with Delivery company at the time of delivery. The delivery driver must wait while you inspect. All items send out from our site are new (unless listed as open box or display item) and fully inspected prior to packing.
Q: Do you allow multiple item discounts?
A: Yes. We do that all the time. Simply send an email message to us after the payment. We'll recalculate and we will reply to you timely.
Q: How soon can I get my item?
A: We ship out 24-48 hours after payment is confirmed.
Typical ship to received time is 3-9 business day world wide.
Q: Can I pickup at store and save on Shipping and Handling?
A: Yes. Please email us and once we verify item is in stock, it can be pickup.
Q: Do you stock the items you listed as 'instock'?
A: Yes, we have stock in California.
We stock our inventory depends on demand and logistic.
We have own wearhousing in US/HK/TW and China. If item is not stock in US, we can send in our other office.
Q: Where does my order ship out?
A: It depends on our logistic. If we have parts in San Leandro or Irvine, we'll send it out form that office.
Q: For international orders, can you mark item as "GIFT"?
A: We do not mark item/s as Gift. Most of our customers do not pay any VAT fees. We do our best to meet the regulation and also ensure our customer have the lowest cost. After all, we want our customers hard earn $ work harder and gain the most out of each and every transaction.
Go Back
|
Sign In